Factsheet-Button (more) not showing up

[Former Member]

Hi,

I created a new pfcg role and copied the menu entries from the sap_uiu_sls_professional role but the button "more" containing the accountfactsheet for example isnt shown. When I choose the standard role it works. I tried copying the standard role but still not working.

Can anybody help me please?

[Former Member · Accepted solution]

Hi,

Thanks for your answers.

I had the code debugged and there is no entry for my profile in crmc_prn_control. So its a PFCG-problem for sure, but how can I solve it? If I connect my config-key etc to the standard role it works fine. But as I copied the standardprofile I really dont know why it doesnt work.

Sb can tell me the needed permission?

Thanks for your help!

[Former Member · Accepted solution]

Hi Niesssen,

Check the table CRMC_PRN_CONTROL...this table contain the information for print information and Fact sheet also use for print purpos.

U can do one thing make a entery in CRMC_PRN_CONTROL table with business role which u r using, then u will be able to move forward.

Regards

Gaurav

[Former Member · Accepted solution]

When I view this table it says there is no maintenance screen available, so I guess there is an official way to do this?

I prefer not to make entries to databases directly, especially not if there is no maintenance screen...

[Former Member · Accepted solution]

Hi,

I am easily able to maintain my required entery in this table.Might be this is authorization issue.

Try by this way

goto SE11-CRMC_PRN_CONTRO >UTILITIES>TABLE CONTENTS-->CREATE ENTERY

if it does not work then contect ur basis persion for required authorization or to maintain required entery in table.

Regards

Gaurav

[Former Member · Accepted solution]

Official way:

sm34: CRMVC_BUIL_PRT

Note: 1040229

Thanks for your help.

[Former Member]

Hi,

Go to IF_BSP_WD_TOOLBAR_CALLBACK~GET_BUTTONS method of overview page and check the properties for Duplicate button in rt_buttons table.Fact sheet info start from 207 line . debug ur code .I thing this is because of role.

SELECT SINGLE pfcg_role FROM crmc_ui_profile INTO lv_user_role

WHERE profile = lv_business_role.

IF sy-subrc = 0.

SELECT SINGLE * FROM crmc_prn_control INTO ls_prn_control

WHERE bol_header_obj = 'BuilHeader' AND

us_role = lv_user_role .

IF sy-subrc = 0.

here sy-subrc should be 0 and also check rt_buttons-enable = 'X' for this button then only Fact sheet button will be enable in view.

Regards

Gaurav

Edited by: Gaurav Mehta on Sep 26, 2008 2:59 AM

[suchita_phulkar]

Hi,

Did you check in the method IF_BSP_WD_TOOLBAR_CALLBACK~GET_NUMBER_OF_VISIBLE_BUTTONS on overview page ?

tyr to increase the numbe rof visible buttons there like, say, rv_result = 10 .

regards,

Suchita