Application Sharing - Shared Application Appeares Grey Color

[Former Member]

Dear Guys,

In Portal Collaboration when I am try to do application sharing From Portal User A with another portal user B who is online, the portal user B is getting the messge that 'Portal User A wants to share an application with him'. They are able to send and receive messages betweem them. Portal user B is able to request for contraol and Portal user A is able to grant him control also.

But the portal user B is not able to see the shared application (Here the page is white or grey in colour).

Please tell us how to make the shared application view in Portal user B's desktop...

Is there any iview property to be enabled......or any other configuration to be done...

Regards,

Shamila

[former_member304001 · Accepted solution]

Check this

http://help.sap.com/saphelp_nw04s/helpdata/en/b0/10a7405a0a3b13e10000000a155106/frameset.htm

Content administartion -- collabaoration content -- Collaboration launch pad -- Configure real time collaboration -- Application aharing - application sharing -- Give servername and port and restart

(http://<portal machine>:<portal port>/streamingserver/servlet/streamingserver/?)

Regards

Krishna.

[former_member304001]

Hi,

Try these

Review the list of activated service types.

Go to System Administration - System Configuration - Knowledge Management - Collaboration - Synchronous Collaboration Services - Activated Service Types

Choose New button.

Check the RTC_ApplicationSharing checkbox.

Check the WebEx_WebExMeetingCenter checkbox.

Choose OK button.

Regards

Krishna.

[Former Member]

Dear Krishna,

The RTC_ApplicationSharing checkbox and WebEx_WebExMeetingCenter checkbox are checked only.

Still Portal user B is not able to get the shared application.

Regards,

Shamila.

[former_member304001]

Check this is u r using rverse proxy

SAP Note Number: 633002

https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_ep_pi/~f...

Regards

Krishna.