How to allocate the workflow to the action defnitions in solution manager
we are having solution manager with the CHARM configured, and currently we are looking for the trigger of mail and workitem for change of action. the work flow is designed for that, but how to assign the workflow to the condition and processing type .Though i'm assiging the processing type as workflow nad give the workflow template , its nt triggering the workflow ..please help in this regard .
please suggest, points are definetly awarded.
Thanks and regards