Installation of MI Client ( Error : START FAILED)

[Former Member]

Hi All,

I am new to MI,

I have installed MI client on my machine but the problem is very frequently it gives me 'Start Failed' error whenever I try to start it,

Then again I need to reinstall MI Client,

Can anyone please suggest me the appropriate solution to the problem,

thanks in advance,

Deepak Gupta

MailTo : DeepakS.Gupta@lntinfotech.com

[Former Member]

hello deepak,

please give us details on:

- MI Version & SP Level

- installation file type: setup.exe or zip file

- platform OS

- JDK info

regards

jo

[Former Member]

Hi,

thanks for the reply,

the information u asked for is as follows:

- MI Version & SP Level -- MI 25 SP 09 Patch 00

- installation file type: -- setup.exe

- platform OS -- Windows XP

- JDK info -- j2sdk 1.4.2 06

Deepak

[Former Member]

Hi Deepak,

There are many issues with MI2.5 SP09 including yours. I suggest you to update to SP14.

You cannot install it directly as SP14 by itself is not a complete package, just a patch. You have to deploy it through webconsole. Get the client as suggested by Frank, BUT follow these steps for deploying instead of the link given by him; and it will be easy:

1. First, download and install MI Client 2.5 SP13 Patch00 on your laptop.

2. Create a new user on the client, configure 'settings' and then sync with the server to get an deviceID.

3. Upload the ADD_ONs SP13 patch 02, SP14 Patch 00, SP14 Patch 02 and then SP14 patch03 to the webconsole via http://<your_host>:50000/me/WebConsole/login (It has to be an ADD_ON)

4. For each ADD_ON perform:

a.Assign the ADD_ON to your device (deviceID) via the webconsole.

b. Sync with the client. On Synchronization the component will get assigned to the client device. On pressing 'Continue' button you will get the message stating that an application has being assigned to you with an option to start the installation process. You might have to restart the client to get this message.

c. Restart the client.

d. You should get a message that there is an application that needs to be installed if you have not got it earlier, press the START button.

f. Check in the INFO link on your device if it has really installed ...

>>You can directly installed SP14P02 after installing SP13P00, but sometimes it does not install properly.

You have to follow this sequence as you cannot install SP14 directly (as it not being a complete package).

Regards,

Rahul

If this helps, don't forget my points.

Message was edited by: Rahul Gavande

[Former Member]

Hi Deepak,

Fill the "MobileEngine.config" file which is present in the path...

<Drive>:\<Path>\SAP Mobile Infrastructrue\settings

For Eg...

C:\Program Files\SAP Mobile Infrastructure\settings

Some of them to fill are...

MobileEngine.Sync.Gateway.Port=<b>Server-Port</b>

MobileEngine.Sync.Gateway.System=<b>System-id</b>

MobileEngine.Sync.Gateway.Host=<b>Host-Name</b>

<b>You should enter the values which are marked as bold.</b>

Hope it helps.

Regards,

Maheswaran.B

[Former Member]

hello deepak,

could try executing MI using the startup.bat file

script which is located in your MI installation dir.

if the console closes right away, try opening a

prompt window and execute <mi_dir>\startup.bat from

there. please post whatever messages are shown in the

console.

regards

jo

[Former Member]

Hi,

when I try to save after filling up the values,

it says can not create the file <Drive>/<Path>/filename,

it allows me to save as a different file altogether(a text file),

is it the way it happens,

please suggest,

Thanks

Deepak

[Former Member]

jo,

I tried executing the startup.bat, but there was no output,

I have reinstalled my MI client again,

now when I start my client it says

"61 time out

can't connect to server"

and then "Start failed"

Is there any place where I can find the complete step by step listing for MI CLient installation & configuration,

Please suggest,

Thanks,

Deepak

[Former Member]

Hi Deepak,

Do you have any other Tomcat servers or other java web servers installed on the same machine?

Thanks,

Wael

[Former Member]

hi jo,

Please look at the output after executing the startup.bat....

C:\Program Files\SAP Mobile Infrastructure>startup.bat

C:\Program Files\SAP Mobile Infrastructure>set ME_HOME=C:\Program Files\SAP Mobi

le Infrastructure

C:\Program Files\SAP Mobile Infrastructure>set JAVA_OPTIONS=

C:\Program Files\SAP Mobile Infrastructure>set JAVA_EXE=C:\j2sdk1.4.2_06\bin\jav

a.exe

C:\Program Files\SAP Mobile Infrastructure>set JAVA_HOME=C:\j2sdk1.4.2_06

C:\Program Files\SAP Mobile Infrastructure>set bootstrapjars=;

C:\Program Files\SAP Mobile Infrastructure>REM set bootstrapjars=C:\Program Fi

les\SAP Mobile Infrastructure\lib\system\crimson.jar;C:\Program Files\SAP Mobile

Infrastructure\lib\system\jaxp.jar;C:\Program Files\SAP Mobile Infrastructure\l

ib\system\xalan.jar;

C:\Program Files\SAP Mobile Infrastructure>REM SET JAVA_HOME=

C:\Program Files\SAP Mobile Infrastructure>REM SET ME_HOME=

C:\Program Files\SAP Mobile Infrastructure>REM SET JAVA_EXE=

C:\Program Files\SAP Mobile Infrastructure>REM SET JAVA_OPTIONS=-mx256m

C:\Program Files\SAP Mobile Infrastructure>SET _OLDCP=

C:\Program Files\SAP Mobile Infrastructure>set _MEJARS=

C:\Program Files\SAP Mobile Infrastructure>copy /b "C:\Program Files\SAP Mobile

Infrastructure\SetMejar.txt" + "C:\Program Files\SAP Mobile Infrastructure\listO

fJars.txt" "C:\Program Files\SAP Mobile Infrastructure\setMeJar.bat"

C:\Program Files\SAP Mobile Infrastructure\SetMejar.txt

C:\Program Files\SAP Mobile Infrastructure\listOfJars.txt

1 file(s) copied.

C:\Program Files\SAP Mobile Infrastructure>call "C:\Program Files\SAP Mobile Inf

rastructure\setMeJar.bat"

C:\Program Files\SAP Mobile Infrastructure>SET _MEJARS=C:\Program Files\SAP Mobi

le Infrastructure\lib\jasper.jar;C:\Program Files\SAP Mobile Infrastructure\lib\

MEg.jar;C:\Program Files\SAP Mobile Infrastructure\lib\pinstall.jar;C:\Program F

iles\SAP Mobile Infrastructure\lib\servlet.jar;C:\Program Files\SAP Mobile Infra

structure\lib\webserver.jar;

C:\Program Files\SAP Mobile Infrastructure>set _SSLJARS=

C:\Program Files\SAP Mobile Infrastructure>if exist "C:\Program Files\SAP Mobile

Infrastructure\lib\jsse.jar" set _SSLJARS=C:\Program Files\SAP Mobile Infrastru

cture\lib\jsse.jar

C:\Program Files\SAP Mobile Infrastructure>if exist "C:\Program Files\SAP Mobile

Infrastructure\lib\jcert.jar" set _SSLJARS=;C:\Program Files\SAP Mobile Infrast

ructure\lib\jcert.jar

C:\Program Files\SAP Mobile Infrastructure>if exist "C:\Program Files\SAP Mobile

Infrastructure\lib\jnet.jar" set _SSLJARS=;C:\Program Files\SAP Mobile Infrastr

ucture\lib\jnet.jar

C:\Program Files\SAP Mobile Infrastructure>set CLASSPATH=C:\Program Files\SAP Mo

bile Infrastructure\lib\jasper.jar;C:\Program Files\SAP Mobile Infrastructure\li

b\MEg.jar;C:\Program Files\SAP Mobile Infrastructure\lib\pinstall.jar;C:\Program

Files\SAP Mobile Infrastructure\lib\servlet.jar;C:\Program Files\SAP Mobile Inf

rastructure\lib\webserver.jar;;;;;C:\j2sdk1.4.2_06\lib\tools.jar

C:\Program Files\SAP Mobile Infrastructure>echo Using CLASSPATH: C:\Program File

s\SAP Mobile Infrastructure\lib\jasper.jar;C:\Program Files\SAP Mobile Infrastru

cture\lib\MEg.jar;C:\Program Files\SAP Mobile Infrastructure\lib\pinstall.jar;C:

\Program Files\SAP Mobile Infrastructure\lib\servlet.jar;C:\Program Files\SAP Mo

bile Infrastructure\lib\webserver.jar;;;;;C:\j2sdk1.4.2_06\lib\tools.jar

Using CLASSPATH: C:\Program Files\SAP Mobile Infrastructure\lib\jasper.jar;C:\Pr

ogram Files\SAP Mobile Infrastructure\lib\MEg.jar;C:\Program Files\SAP Mobile In

frastructure\lib\pinstall.jar;C:\Program Files\SAP Mobile Infrastructure\lib\ser

vlet.jar;C:\Program Files\SAP Mobile Infrastructure\lib\webserver.jar;;;;;C:\j2s

dk1.4.2_06\lib\tools.jar

C:\Program Files\SAP Mobile Infrastructure>"C:\j2sdk1.4.2_06\bin\java.exe" -DSE

RVER_IMPL="com.sap.tc.webdynpro.serverimpl.me.MEServerImplementation" -Duse.repo

sitory=noDB com.sap.ip.me.core.Startup "-home:C:\Program Files\SAP Mobile Infras

tructure"

Use the MobileEngine classloader

Collect jar: C:\Program Files\SAP Mobile Infrastructure\lib\jasper.jar

Collect jar: C:\Program Files\SAP Mobile Infrastructure\lib\MEg.jar

Collect jar: C:\Program Files\SAP Mobile Infrastructure\lib\pinstall.jar

Collect jar: C:\Program Files\SAP Mobile Infrastructure\lib\servlet.jar

Collect jar: C:\Program Files\SAP Mobile Infrastructure\lib\webserver.jar

-

---

Initialize framework ...

Configuration initialized. Installation Base = C:\Program Files\SAP Mobile In

frastructure

Path settings adjusted

Cannot save configuration file 'C:\Program Files\SAP Mobile Infrastructure\setti

ngs\MobileEngine.config' because java.io.FileNotFoundException: C:\Program Files

\SAP Mobile Infrastructure\settings\MobileEngine.config (Access is denied)

java.io.FileNotFoundException: C:\Program Files\SAP Mobile Infrastructure\settin

gs\MobileEngine.config (Access is denied)

at java.io.FileOutputStream.open(Native Method)

at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

at java.io.FileOutputStream.<init>(FileOutputStream.java:131)

at com.sap.ip.me.api.conf.Configuration$MeProperties.saveConfiguration(C

onfiguration.java:871)

at com.sap.ip.me.api.conf.Configuration$MeProperties.setProperty(Configu

ration.java:603)

at com.sap.ip.me.api.conf.Configuration.setDefaultProperty(Configuration

.java:255)

at com.sap.ip.me.api.conf.Localization.setTimeZone(Localization.java:94)

at com.sap.ip.me.core.FrameworkInitializer.initializeFramework(Framework

Initializer.java:190)

at com.sap.ip.me.core.FrameworkInitializer.main(FrameworkInitializer.jav

a:86)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.

java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces

sorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.ip.me.core.Startup.main(Startup.java:322)

Timezone initialized; use timezone id 'Asia/Calcutta'

Trace initialized. Log is not switched on.

java.lang.RuntimeException: Cannot save conversation ids file: C:\Program Files\

SAP Mobile Infrastructure\settings\convids.sys (Access is denied)

at com.sap.ip.me.core.ConversationIdHandler.save(ConversationIdHandler.j

ava:329)

at com.sap.ip.me.core.ConversationIdHandler.addConversationId(Conversati

onIdHandler.java:487)

at com.sap.ip.me.core.ConversationIdHandler.generateFrameworkConversatio

nIds(ConversationIdHandler.java:616)

at com.sap.ip.me.core.ConversationIdHandler.<init>(ConversationIdHandler

.java:48)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstruct

orAccessorImpl.java:39)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingC

onstructorAccessorImpl.java:27)

at java.lang.reflect.Constructor.newInstance(Constructor.java:274)

at java.lang.Class.newInstance0(Class.java:308)

at java.lang.Class.newInstance(Class.java:261)

at com.sap.ip.me.api.conf.Configuration.createInstanceForType(Configurat

ion.java:499)

at com.sap.ip.me.api.conf.Configuration.getSingletonInstanceForType(Conf

iguration.java:444)

at com.sap.ip.me.core.ConversationIdHandler.<clinit>(ConversationIdHandl

er.java:739)

at com.sap.ip.me.core.FrameworkInitializer.initSingletons(FrameworkIniti

alizer.java:640)

at com.sap.ip.me.core.FrameworkInitializer.initializeFramework(Framework

Initializer.java:195)

at com.sap.ip.me.core.FrameworkInitializer.main(FrameworkInitializer.jav

a:86)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.

java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces

sorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.ip.me.core.Startup.main(Startup.java:322)

C:\Program Files\SAP Mobile Infrastructure>SET CLASSPATH=

C:\Program Files\SAP Mobile Infrastructure>

[Former Member]

Wael,

I do have only jdk 1.4.2 installed on my machine,

No other tomcat or java web serverm

Deepak

[Former Member]

HI Deepak,

I think this happened to me before. For some reason the uninstall wouldnt delete all the files. So Run the uninstall then goto your installation folder and make sure its deleted, if not delete all the files and folders.

I would also recommend you restart your machine. Then run the install again.

Hope this helps,

Wael Aoudi

[Former Member]

hello deepak,

you're getting

> C:\Program Files\SAP Mobile Infrastructure\settings\MobileEngine.config (Access is denied)

try looking on the properties of your MobileEngine.config

file. it might have been set to Read-Only. if it is,

uncheck it. or run the following DOS command in the console.

attrib -R "C:\Program Files\SAP Mobile Infrastructure\settings\MobileEngine.config"

if you have other program opening this file

and is locking it, close that program as well.

let me know if you have a different scenario.

regards

jo

[Former Member]

Hi Deepak,

I think you do not have access right to your c: drive.

1. Just cut the "SAP Mobile Infrastructure" in the "Program Files" folder.

2. Copy it in another drive say d:\.

3. I assume that the d:\ drive has access rights to you.

4. Now change the "MobileEngine.config" file.

5. Run the "MobileEngine.exe" from the folder

"SAP Mobile Infrastructure".

Hope it helps.

Regards,

Maheswaran.B

[Former Member]

hello maheswaran,

you have to change your path info in your startup/shutdown

scripts as well as your listOfJars.txt files for your

installation to run.

please see <a href="/people/sap.user72/blog/2005/12/21/how-to-reconfigure-mi-client-when-installation-path-is-altered">How to reconfigure MI client when installation path is altered</a>

regards

jo

[Former Member]

Hi jo & deepak,

I did have a look at it since it is in the first page of developer areas ---> mobile page. A very good weblog.

https://www.sdn.sap.com/irj/sdn/developerareas/mi

I was bit incomplete in the previous reply. What i want to tell is that you can install mi both jsp & awt in the same client.

Refer this link... ( Refer the second question ).

http://media.sdn.sap.com/public/html/submitted_docs/MI/MDK_2.5/content/gettingstarted/introduction/F....

I the previous thread i forgot to say that...

1. After copy & pasting in the d:

2. Uninstall the MI client as specified in the link.

3. Copy it again to the same location.

<b>Alternate Solution:</b>

Since the access denied message comes. Deepak may install SAP Mobile Infrastructure on d: Drive.

Correct me if i am wrong.

Hope it helps.

Regards,

Maheswaran.B

[Former Member]

Hi All!!! Good News!!!!

problem is solved!!!!!

Thanks to all those who tried to help me out in my problem, Please keep this tradition,

I would like to share the problem & solution for that,

Actually the problems were solved like

1) I was having some lack of permissions on my system login,

now i am given the admin login with which it is working fine

2) In drivers i didn't mention the host name

Now after doing above 2 thing everything is going fine,

Thanks once again to all of you,

Deepak

[Former Member]

Hi Deepak,

Welcome to SDN Forums....

For MI Client there are two versions....

1. MI for JSP.(For deploying a .war file)

2. MI for AWT.(For deploying a .jar file)

Usually these two are for GUI for Mobile Client.

Verify whether java is installed in MI-Client which is a must for running MI-Client.

Visit this link which is dicussing about the same topic...

Hope it helps.

Reward points for useful answers.

Regards,

Maheswaran.B

Message was edited by: Maheswaran B