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material no should not be changed in return claim process(expert opinion)

Dear Sir,

I had a case where Material number should not be changed in return order,). In case of alternate material two instances have been observed where lower value material has been booked as claim and higher value material has been adjusted with credit note issued.

Change Required:

Ensure that Claim and Return order are in sync with the parent invoice in terms of Material Number.Material number change should not be allowed in the entire claim process in the system.

Please help me out, and what config has to be done, please expalin me


Gururaj prahlad

Former Member

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