on 09-22-2008 5:45 PM
Hi,
Is it possible to email crystal reports (in excel spreadsheets)
to email accounts outside of the organization. I have no problem scheduling reports to internal email addresses, but everytime I schedule a report to an outside email the report fails with an error of:
address error. CrystalEnterprise.Smtp: SMTP_E_MAILBOX_UNAVAILABLE_2(550)
We are using crystal server XI release 2.
Any suggestions or comments would be appreciated.
Regards
Kyle
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Hi Kyle,
I would suggest testing on the Job Server machine by using telnet to see if you can email externally from the command prompt. Below is a link of how to use mailman:
http://www.yuki-onna.co.uk/email/smtp.html
Are you able to schedule the report externally without an attachment? I would also suggest speaking to your Exchange Server administrator. There may be logs or restrictions for outgoing emails set on the mail server.
Regards,
Wallie
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