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Knowledge Search not working in Win client

hi there

i have a problem with knowledge search not working in IC Win Client in CRM version 5.0

i guess the problem is with the workspace that is IIA for solution search that is assigned against the knowledge search

please tell what should i do as right now when i am trying to execute it or open the knowledge search dump is coming stating null object referenced

i wonder what could be the solution

best regards


Former Member

Hello ashish,

I had that problem too. You have to apply note 1002299 to restore missing configurations in SAF.

Also, if you worked with IIA in previous versions, take a look at note 656321 to check it's evolution (replacement by SAF).

Good luck and Kind regards,


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