Changing breakdown duration units in reports
I want to know is there any way we can change the breakdown duration "units" in Reports such as IW29 and IW39.
Actually what is happening is that whenever there is a breakdown for less than 18 seconds, then these reports show breakdown duration as 0.00 Hours.
E.g. for 17 seconds breakdown duration, these reports show 17/3600 = 0.00 Hours and of course this should not happen.
Appreciate your help...