Confirmation of Service

[Former Member]

Hi,

I am confused with 'Confirmation of Service'

It is related with delivery with 601 in the schedule line category

Kindly help. and thanx

Best regards,

Freddy Ha

FnG Export Order 2110000258 / 70 140.00 ZMB

FnG Export DO 3110000118 / 70 0.00 ZMB

FnG-Invoice Shipping 4000000216 / 70 70.00 ZMB

Handling unit 0000001475 / 1 55.00 ZMB

FnG-Invoice Shipping 4000000242 / 70 55.00 ZMB

Confirmation of service 2190118000 / 70 0.00 ZMB

Invoice Export 4110000145 / 70 55.00 ZMB

Cancel. Invoice Exp 5110000032 / 70 55.00 ZMB

Invoice Export 4110000146 / 70 55.00 ZMB

Accounting document 4110000146 / 70 55.00 ZMB

FnG Export DO 3110000118 / 900021 46.00 ZMB

FnG Export DO 3110000118 / 900022 9.00 ZMB

[Lakshmipathi · Accepted solution]

Dear Freddy

Please check what schedule line category flows in your sale order. Then go to VOV6, select that schedule line category and check whether the movement type is maintained.

For information, normally you will get "Confirmation of Service" when movement type is not there in delivery.

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Hi,

At the first i was suspecting this issue too.

But in VOV6 it use movement type 601.

So i lost any clue:(

is there a ny idea?

[Former Member · Accepted solution]

Can you please elaborate

What kind of material it is service material or normal sales material.

regards,

SAP SD

[Former Member · Accepted solution]

HI,

it is normal sales material that have qty and value maintain in Inventory Management.

Best regards,

Freddy Ha

[Former Member · Accepted solution]

Dear Friend,

You will receive a confirmation of service if your delivery contains items that do not post a material movement when a delivery note is posted.

OR

It can be a issue items with serial numbers

OR

In delivery there is a item 'non-stock iten' or 'value item' or 'text item'. This kind of document is created with GI.

OR

One possible cause is if you are using batches on your materials and you get a batch split. Since the header line has 0 qty then it can't be delivered and the system assumes its a service rather than logistical transaction.

Please tell me which of these applies to your scenerio.

regards,

SAP SD

[Former Member · Accepted solution]

Dear Consultant ,

Yes you are right, if we use batch split the item 10 should be 0. the quantity is noted in the chlid 90001.

thus confirmation of service generated.

if we fill directly the batch, the quantity is still at the item 10.

So there is no confirmation of service.

best regards,

Freddy Ha

[Former Member · Accepted solution]

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