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change license number user

Hi,

i've a problem. i want to change number license user.

i've a unique system with 5 user but i want to trasform it in a system with 3 user, and i want use last 2 in a new system, what can i do it? thanks a lot

Former Member
replied

Hi Lorenzo,

I believe what you are referring to is changing the number of licensed users (e.g. Professional users) from 5 to 3 on a particular system number, which means you need a new license key to accomodate this. In which case, you should delete the current system and create a new License Key request for 3 users instead.

View and delete the relevant system:

https://service.sap.com/smb/sbo > Support > Application Updates > System Data Maintenance

To request new license key:

https://service.sap.com/smb/sbo > A-Z Index > search for 'License Key Request'

Kind Regards,

Lilian Lynch

SAP Business One Forums Team

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