change license number user
i've a problem. i want to change number license user.
i've a unique system with 5 user but i want to trasform it in a system with 3 user, and i want use last 2 in a new system, what can i do it? thanks a lot
Lilian Kennedy replied
I believe what you are referring to is changing the number of licensed users (e.g. Professional users) from 5 to 3 on a particular system number, which means you need a new license key to accomodate this. In which case, you should delete the current system and create a new License Key request for 3 users instead.
View and delete the relevant system:
https://service.sap.com/smb/sbo > Support > Application Updates > System Data Maintenance
To request new license key:
https://service.sap.com/smb/sbo > A-Z Index > search for 'License Key Request'
SAP Business One Forums Team