Interesting scenario- user facing error while deleting a sales order
I have one interesting scenario and want feedback from your side as soon as possible
One of my clients is facing a problem while deleting a sales order.
the sales order he is trying to delete is the old order created in 2007.
when i see the document flow the user has created the export order, then delivered it, invoiced and sent it to accounting, accounting document is also cleared. then he cancelled the invoice, reverse PGI and deleted the delivery. the status of the sales order system is showing is being processed. but please note in this case after reversing PGI and deleting a delivery the delivery document disappears from the document flow.
document flow looks like this
Order - 200004715 Being processed
invoice- 700005310 completed
accounting 700005311 cleared
Cancel Invoice 700005315 completed
Accounting 700005316 cleared
Now, in 2008 user is trying to delete the sales order but he is unable to do the same. system is giving him message "unable to delete sales order because of subsequent document 70005310 (which is invoice number)"
Can somebody please throw some light on this problem.
Thanks in advance.