number range in Solution Manager 3.2

[Former Member]

Hi ,

we are using solution Manager 3.2 with oracle 9i and Bi 7.0 (development)

While we raise Solution Manager Ticket from BW Development system,it is

not mainatainig the proper sequence number(number range).Rest all other systems are maintaining it properly.Recently we have upgraded the Support Pack for that BW Development system.its seems like issue is happening after the SP upgrade.

Please guide us to resolve this issue

thanks in advance

George Varghese

[Former Member · Accepted solution]

Hello George,

The best possible thing for you now ( assuming that everything was working absolutely fine before the upgrade and that you now continue to have no issues with raising tickets in other satellite systems ) would be to find out the side effects of the SP applied..... or may be look for notes resembling your problem.....

SAP Marketplace is one the one you must look upto.....In the meanwhile just raise an OSS for the same..

Inspire ppl by rewarding..

Regards,

Anand.....

[Former Member]

hi

Anand thanks for your prompt reply

consider if the i didnt apply support pack what could be the reason

kindly advice

regards

George