Returns of a Configurable material / Handling returns using VC
We are using Variant Configuration and Material type 'KMAT'. We are using Assembly processing (strategy group 82). The MM/PP consultant is using movement type 101 (MIGO) to receive the finished KMAT in to Sales order Stock. This stock is then picked and delivered.
Now, the customer wants to return the KMAT. After returning it, the client may either repair / rework on it, or make a new one (replacement) or give the customer a credit.
I'm stuck in the very first stage. i.e., I cannot even create a return order (RE) for item category TAC.
Can someone please help me on how should I proceed with this? (step by step procedure will be really helpful)
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