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Integrating Workorder in CIC screen?

Hello,

1. I would like to integrate the Workorders in the CICO Screen. Where it should be done? In Action box?

2. Following are the work orders need to be used.

- Field Verification

- Meter Removal

- Meter Installation

- Disconnection

- Reconnection

- Meter replacement

Can I create a single "Transaction" in the name work orders in "Technical" tab in Action box and use for all the work orders. Is it possible?

Regards, JACK

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