Multi Level Categorization

[Former Member]

Hi ,

I am having issue in Multi level Categorization .we have CRM 2007.we have Four level.

1 level -- General Query

2 Level - Retail

3 Level - Products

4 Level - Information

In UI i can see all the 4 category but i am not able to see 3 and 4 level .third and fourth level are suppressed. 3 category i am not able to see products . I checked all the setting

Transaction Code - CRMC_IC_CATPROF

I have selected required categorization profile and double click on the folder categorization content, now in context id column from the options available double click one by one and check the last field .

HIERARCHY LEVELS u2013 All the hierarchy level has mentioned .

Previously it was there .when i imported Schema from Developemnt to Production it happened ... In Production all products are available like in Dev.

Pl suggest !!!!

[Former Member]

Hi,

For multi level Categorization, you need to configure Category Modeler.

Add in Favourites : CRM_BSP_FRAME - Category Modeler

In Category Modeler,

1. Assign your Subject Profile in Application Area TAB.

2. In Categories TAB, Create parent child relationship of your code group contexts.

3. In General Data change the status to Active...

Now all these codes will appear in your screen as you have mentioned in Categories TAB. Based upon the selection of Parent (Category 1), Category 2 will change and so on..

Hope it will work...Rewd pnts

Regards,

Ankush

[Former Member]

Hi Ankush,

I'm trying to do the same configuration as you did, but I'm having some issues.

Where I can find Category Modeler? What do you mean when you say to configure CRM_BSP_FRAME - Category Modeler?

We need to use more than 2 catalogs level in a business transaction contact. Do you know if is it possible?

Could you help us out, please?

Best Regards from Brazil,

Alexandre

[Former Member]

Hi,

You can create the Catagorization Schema using Business Role ServicePro.

Regards

Vinod

[Former Member]

Hi,

Is the issue resolved?

If not maybe you can send some screenshots and I can be of assistance.

Regards,

Ashwin