Damage in Transit

[gaurav_jain27]

Hi,

How we deal damage in transit scenario in sap sd while returning it to factory.

Regards

Gaurav Jain

[Former Member · Accepted solution]

Hi there,

It is processed by standard returns RE if the customer returns the goods. Give the reason for return in order RE. Create the delivery RE & go the GR of the return delivery into quality stock. Raise a credit memo G2.

If there is no return, then raise a credit memo request CR & create a credit memo G2. But make sure how your customer want to justify the damage in transit if he is not returning the goods.

If you have to configure the scenario, pla maintain the revelant order, invoice types & item catg. Also maintain the copy controls.

Regards,

Sivanand

[former_member204513]

Dear Jain,

We can create return delivery for those transit damage then you can take those goods in to the damage storage location through maintaining the damage storage location in the delivery.

I hope this will help you,

Regards,

Murali.