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Free Upgrade to CR XI R2?

I would like to upgrade my CR XI Developer Release 1 environment to Release 2. I can't find the download to do this, but found a pdf that mentions a free upgrade from R1 to R2. The pdf is titled "Crystal Reports 2008 u2013 Frequently Asked Questions", and at the bottom of page 4 it states "For COM based application development we recommend Crystal Reports XI Release 2. This includes the RDC and ActiveX Viewer, and is a free upgrade from Crystal Reports XI."

So, how do I get the free upgrade?

Also, while searching for the download, I found a reference to a "Hotfix" for Crystal Reports XI Release 2 -- the hotfix is 1GB in size. Is this essentially the entire R2 designer environment (if so, what version -- developer?) and how is this different from a service pack download?

Thanks for any assistance you can provide.

Former Member

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