In CRM IC the search pop up for 'To' field doesn't work

[apoorva_singh]

Hi,

I have a case management scenario in IC CRM 4.0 , where i go and search for a consumer in Identify account screen. On clicking 'Confirm' for the consumer i go to navigation link 'Email/ Letter' and try to create a new Email. On the 'To' field i click and a F4 search opens for Partner addresses. On clicking 'Find' on it nothing happens.

I saw the code of Mailheader.htm but nowhere is mention of the F4 link popping up. I have to make this search help work but debugger doesn't take me in. I put breakpoints at PartnerSearch.htm also but nothing work.

Does anybody has idea.

Regards

apoorva

[apoorva_singh]

This was left with chnage in requirements.

[Former Member]

Hi,

Just in case, have you tried using external breakpoints for the debugging purposes.

Rgds,

Rajiv

[apoorva_singh]

Yes.

Obviously the external breakpoints were used.

Regards

Apoorva