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Installation NW7 SR3 ERROR: FCO-00011

Former Member
0 Kudos

Hi friends,

During installation NW 7 SR3 x86_64 on unix, oracle in phase 25 "install instance basics" occured ERROR:

FCO-00011 The step stopInstance with step key.

The last four logs from sapinst.log:

WARNING 2008-09-18 15:16:29.512 [iaxxcmsclient.cpp:93]

CIaMsgClient::CIaMsgClient(sapeao3-M01, 3901)

Connect to message server (sapeao3-M01/3901) failed: NIECONN_REFUSED.

WARNING 2008-09-18 15:16:49.622 [iaxxcmsclient.cpp:93]

CIaMsgClient::CIaMsgClient(sapeao3-M01, 3901)

Connect to message server (sapeao3-M01/3901) failed: NIECONN_REFUSED.

ERROR 2008-09-18 15:16:49.624

CJSlibModule::writeError_impl()

CJS-30087 Instance M01/SCS01 [STOP] did not stop after 2:20 minutes. Giving up.

ERROR 2008-09-18 15:16:49.754 [sixxcstepexecute.cpp:951]

FCO-00011 The step stopInstance with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_Instance|ind|ind|ind|ind|0|0|stopInstance was executed with status ERROR ( Last error reported by the step :Instance M01/SCS01 [STOP] did not stop after 2:20 minutes. Giving up.).

Thanks for help.

Regards

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Yakub-

Try to stop SAP by running stopsap script and then try to goahead with the installation.

Regards,

GR

Answers (4)

Answers (4)

Former Member
0 Kudos

Hi,

Problem was in set the port in /etc/service.

Message server could not connect to Central instance, because the port where MS was listening was used by another procces.

Regards

Jakub Vaněk

ITO Service Delivery

HP Global Delivery

Hewlett-Packard

Former Member
0 Kudos

Hi,

The last nine logs from sapinst_dev.log are:

TRACE 2008-09-18 15:16:49.624

NWException thrown: nw.progress.waitingForStopFailed:

Instance M01/SCS01 [STOP] did not stop after 2:20 minutes. Giving up.

TRACE 2008-09-18 15:16:49.624

Function setMessageIdOfExceptionMessage: nw.progress.waitingForStopFailed

ERROR 2008-09-18 15:16:49.624

CJSlibModule::writeError_impl()

CJS-30087 Instance M01/SCS01 [STOP] did not stop after 2:20 minutes. Giving up.

TRACE 2008-09-18 15:16:49.624 [iaxxejsbas.hpp:483]

EJS_Base::dispatchFunctionCall()

JS Callback has thrown unknown exception. Rethrowing.

TRACE 2008-09-18 15:16:49.667 [syuxctask.cpp:1382]

CSyTaskImpl::start(bool)

A child process has been started. Pid = 9265

TRACE 2008-09-18 15:16:49.725 [syuxctask.cpp:1382]

CSyTaskImpl::start(bool)

A child process has been started. Pid = 9266

ERROR 2008-09-18 15:16:49.754 [sixxcstepexecute.cpp:951]

FCO-00011 The step stopInstance with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_Instance|ind|ind|ind|ind|0|0|stopInstance was executed with status ERROR ( Last error reported by the step :Instance M01/SCS01 [STOP] did not stop after 2:20 minutes. Giving up.).

TRACE 2008-09-18 15:16:49.776 [iaxxgenimp.cpp:752]

CGuiEngineImp::showMessageBox

<html> <head> </head> <body> <p> An error occurred while processing service SAP NetWeaver 7.0 Support Release 3 > SAP Systems > Oracle > Central System > Central System( Last error reported by the step :Instance M01/SCS01 [STOP] did not stop after 2:20 minutes. Giving up.). You may now </p> <ul> <li> choose <i>Retry</i> to repeat the current step. </li> <li> choose <i>View Log</i> to get more information about the error. </li> <li> stop the task and continue with it later. </li> </ul> <p> Log files are written to /tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS. </p> </body></html>

TRACE 2008-09-18 15:16:49.785 [iaxxgenimp.cpp:1255]

CGuiEngineImp::acceptAnswerForBlockingRequest

Waiting for an answer from GUI

The stopsap.log still not in /usr/sap/sid/instance/work. There is only sapstart.log

In /tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS is stop_sid_SCS01.log:

/usr/sap/sid/instance/work/kill.sap: line 1: kill: (25932) - No such process

Reagrds

Former Member
0 Kudos

Hi,

Please post the sapinst_dev.log.

Best regards,

Warren

Former Member
0 Kudos

Thanks George,

I wanted to try it,but I can not, because in

/usr/sap/sid/instance/exe still not install stopsap order. It´s looks like

the Kernel not successfull installed, but installation of central instance

was in phase 24 and it was successfull.

Regards

Former Member
0 Kudos

Hi Jakub Vanek

ckeck logfile stopsap.log for reason for sap not being stoped.

Regards

Ashok