Error PO Output: No contact address could be determined

[Former Member]

Hi,

I have an error in the PO output saying "Error No contact address could be determined "

Do you know how to solve it?

Many thanks

Regards

Patrícia

[Former Member · Accepted solution]

The problem should be with the SRM Org Structure:

1) Please make sure that SRM Purchasing Organization and Purchasing Group have address maintained and Business Partner number is generated.

2) If the Org Structure is replicated please use the transaction BBP_BP_OM_INTEGRATE to fix the inconsistencies if any.

Regards

Kathirvel

[Former Member · Accepted solution]

Hi,

I think I get the error source, but I don't know how to solve it.

I have look my users in SU01 and they don't have any company address (in the address tab) despite they are in ppoma and adresses there are maintained.

Where I can maintain this address? I looked in ADRC and I can see this address empty, but is this the correct place to maintain it?

Many thanks

Regards

Patrícia

[Former Member · Accepted solution]

Please Goto PPOMA_BBP transaction in SRM and check all the Org Units have address.

Regards

Kathirvel

[Former Member · Accepted solution]

Hi,

All address in ppoma are maintained.

Thanks

[Former Member · Accepted solution]

Bye the way in SU01 you have "Assign new company address option" option to create one. Please give that a try.

Did you maintain address fro the Root Organization in SRM (PPOMA_BBP)? This is important.

Regards

Kathirvel

[Former Member · Accepted solution]

Hi Kathirvel,

I have assigned to employee and purchaser a new company address in SU01, but still not working.

Also, I have an address in the root (ppoma), but nothing...

Thanks

Patrícia

[Former Member · Accepted solution]

Could you please check this:

1. Goto SE37 tarnsaction and select the function BBP_OUTPUT_COMPANY_FROM_EKGR
2. Press F8 and fill the below values
    EKGRP_OTYPE     = O
    EKGRP_OBJEKTID =  <Purchasing Group Id> say 50002222
3. Press F8 again.

You should get the address here, if not then your org structure is incorrect.

Regards

Kathhirvel

[Former Member · Accepted solution]

Hi Kathhirvel,

Then I have my org structure wrong, because this function determines only the company address, but for purch org not.

I don't know what is wrong. I'm in extended scenario. I have a company code and in the same level the local purch org and the R3 purch org. Each purch org has the company as responsability. Purchasers are in R3 purch org (actually below R3 purch group)

It does means that purch org cannot be in company level?

Thanks!!

[Former Member · Accepted solution]

Hi,

DId you create a root organization in PPOCA_BBP first> You can company should be assigned to this root organization first, then the pur org, pur grp etc to the company code etc.

The hierarhy should be:

Root Org
+ + Company Codes
+ + + Purchasing Org
+ + + + Purchasing Group
+ + + + + User

Please refer SAP Help:

http://help.sap.com/saphelp_srm50/helpdata/en/2c/867d3ca2156c6ae10000000a114084/frameset.htm

Regards

Kathirvel

[Former Member · Accepted solution]

Oi Patricia,

Check the Contact Person's address instead of the company's address. For example, if you are creating a PO for Company X, check if the contact person of company X has an address.

Do you find any error in SLG1 or ST22?

Regards

[Former Member · Accepted solution]

Hi Kathirvel,

This is not true, purch org can be at the same level as company. See:

Also, I have checked the contact person and not solved.

Thanks in advanced

Regards

Patrícia

[Former Member · Accepted solution]

Hi Patricia,

My post was just explaining one example. But for all cases you need a Root Organization. The problem should with that.

Besides you have not replied to this check

Did you create a root organization in PPOCA_BBP ?

Regards

Kathirvel

[Former Member · Accepted solution]

Hi Kathirvel,

This is starting to get me crazy 😜

I createa root with ppoca_bbp (I thought that was the only way). Under this root there are the company, purch org like that:

Root

+ Company

++ Departments

+ R3 Purch org

++ R3 Purch group

+ Local Purch org

++ Local Purch group

Regards

Patrícia

[Former Member · Accepted solution]

Could you please check this and revert?

Double click your purchasing group and navigate to function tab.

You should be able to see two sections: Assigned & Local.

Are you able to see values for Company & Purch. organization?

Regards

Kathirvel

[Former Member · Accepted solution]

Hi Kathirvel,

At the end I have found the error!

I forgot to indicate that the root is also a company in the function tab. That was my mistake.

Many thanks guys!

Patrícia

[Former Member]

under manager business partner in admin role

pl check whether all the required manadatory contact details of vendors are filled correctly

BR

Dinesh

[Former Member]

Hi Dinesh,

I have checked and vendor has all contact details are filled. And the mail address is a real address.

However, the error still there.

Thanks in advanced

Patrícia

[Former Member]

Hi Patricia,

Please go through the following link:

Hope it helps.

Thanks,

Pradeep

[Former Member]

Hi,

I am using extended classic, and I have the purch org at the same level as company. Also, local purch org is in the same level.

Shopping cart has assigned the company correctly.

I have checked the company address in R3 and in the ppoma and it is correctly filled.

Many thanks!

Regards

Patrícia

[former_member183819]

Hi

Once again check all the data before you order it.

regards

Muthu