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How to do the rework for the material against the customer returns:

Former Member
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Dear Friends

I have one issue :

If the final product is rejected from the customer end against sale order

the material will be returned to factory .

As a customer return will accept the material and by creating the return sale order

and later we will bring the stock to unrestricted by MM process .

Now how to carry out the rework of the same.

how to do that activity and rework order creation pls explain

total Rework order process in case of customer returns

Points wil be awared.

I know creation of rework order in case of line rejections.dont explain the process of line rejection rework.

rgds

Surya prakash

Accepted Solutions (0)

Answers (1)

Answers (1)

rupesh_brahmankar3
Active Contributor
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Hi,

1) You take the customer rejected materials into blocke stock (non valuated materials). MRP will not plan these parts.

2) You do the rework.

3) If found OK then transfer this to available stock (form blocked to un-restricted use). Now this will become valuated stock (relevent for costing and MRP).

Or,

Use inspection type 06 for customer return for that material.While doing return delivery you will find this material in quality stock.So create the rework order for material agianst notification.

Then book expenses in rework order.If compound found ok then send back this material to the customer while clearing from the quality to warehouse storage location.

Please refer this link also,

Regards

R.Brahmankar

Former Member
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Hello dear

How to do this activity from qulaity stock ??

rupesh_brahmankar3
Active Contributor
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Hi,

By the movement type it is possible.

Take the rejected material in to stock through mov. typ. 451- GI return and go ahead.

Please refer this link,

[Rework|;

Regards,

R.Brahmankar

Former Member
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Hi

Can u clear me each and every time

I have to create a BOM

routing and all

because it is not common na

rgds

Surya

former_member184655
Active Contributor
0 Kudos

Dear Surya,

Check these Links,

[Customer Returns 1|]

[Customer Returns 2|]

For Qm related thing, 06 - Inspection for Returns from Customer inspection type should be activated for

this material in the material master in Quality management view.

Check & revert back.

Regards

Mangalraj.S

Former Member
0 Kudos

hello dear

In CO07 system is not considering the any sale order ( Original or Return sale order)

How can we create the rework order to that material which is in stock , how to consider this materila for rework .

because , I need to capture the cost of rework ,.

rgds