Hi
Business processes and data are the key drivers for all organizations. They are what the business does and how the business keeps track of its activities. They are a combination of business operating procedures, business rules and supporting information technology. Creating visual models of the processes and data is an essential first step to understanding and improving them. Business analysts should be aware of the competing conventions for modeling the business process.
Workflow is a tool for automating the business process so that the process itself flows smoothly, without bottlenecks and without dead ends. Critical parts of the process can be streamlined with deadline monitoring and contingency options. Participants are informed of milestones in the process. The process definition itself is powerful enough to allow business re-engineering with re-training and to eliminate the impact of workforce changes on the basic business process.
Regards
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