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Status profile error while creating activty

When creating an activity via BAPI_ACTIVITYCRM_CREATEMULTI we get the following error message:

Status profile 'CRMACTIV' could not be set according to transaction type 'Call'

The possible causes for this error are:

1. Status profile CRMACTIV has not been assigned to object type COH by the system administrator. --- this is OK

2. Initial statuses can be set in status profile CRMACTIV, which cannot be set using the current document attachment. --- no idea what this means

3. The current user beldn does not have the authorization to set an application status. --- the user does not exist in the system

When we try this in our test environment we do not have any problem.

How can we solve this issue?

Kind regards,

Lieselot

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