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Status profile error while creating activty

When creating an activity via BAPI_ACTIVITYCRM_CREATEMULTI we get the following error message:

Status profile 'CRMACTIV' could not be set according to transaction type 'Call'

The possible causes for this error are:

1. Status profile CRMACTIV has not been assigned to object type COH by the system administrator. --- this is OK

2. Initial statuses can be set in status profile CRMACTIV, which cannot be set using the current document attachment. --- no idea what this means

3. The current user beldn does not have the authorization to set an application status. --- the user does not exist in the system

When we try this in our test environment we do not have any problem.

How can we solve this issue?

Kind regards,


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