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Terminating event of a task is not working

Hi,

I implemented WS20000075 for purchase order release.

The dialog workitem of approval has terminating event 'released'

all thru the developement in dev and Q system., this was working

but in production , it happened that other user release PO from me29n

the approval workitem is still in process

i cant check events because trace is off

cud please suggest wat cud be the reason that inspite of release of PO, the workitem did not complete ?

thanks

r

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