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New Partner Function in CRM (Solution Manager Service Desk)

Hi CRM Gurus!,

Even if this problem is present in my Solution Manager Service Desk I'm creating this thread here in CRM Forum because I thin'k I need the experience of one CRM Expert. Í´ve created this question in Solution Manager Forum also but I hadn´t solved my problem yet.

We add the partner function called "Additional Partner", but I don't know why in the tab "Partners" in the CRM transaction we want to add a new partner but in the partners combo the new one does not appear in the list.

The procedure that I did was: I created a new business partner function and I added this new function to my partner determination procedure, then in SPRO: "Define Partner Determination Procedures" -> I set the option "Only Functions Assigned in Procedure".

These are the values. fro my new function:

Function: ZSLFN004

Text: Additional Processor

Abbrev.: ZAMS

Function Cat.: 0008 Person Responsible

Usage: CRM Customer Relationship Managem.

Relatshp Cat: CRMH06 Is Responsible BP For

The partner functions in my procedure are:

00000001 Sold-To Party (CRM)

00000046 Approved by (CRM)

SLFN0001 System Administrator (CRM)

SLFN0002 Reported by (CRM)

SLFN0003 Support Team (CRM)

SLFN0004 Message Processor (CRM)

ZSLFN004 Additional Processor (CRM)

But in the transactions when I try to add a new partner in the partners tab only the follow functions appears in the combo:

00000001 Sold-To Party (CRM)

00000046 Approved by (CRM)

SLFN0001 System Administrator (CRM)

SLFN0002 Reported by (CRM)

SLFN0003 Support Team (CRM)

SLFN0004 Message Processor (CRM)

I don't know why my ZSLFN004 is not listed in the combo.

By the way, my function was created as a copy of SLFN0004.

Any help would be appreciated.

Regards

Gustavo Balboa

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