Format Changes when Exporting to PDF

[Former Member]

I am running Crystal Reports XI. When I export a report to Adobe, the PDF seems to use a slightly different font so that the layout isn't quite right. When, instead, I print a report to Adobe, the PDF looks exactly like what's on my screen. I have a requirement, now, to export rather than print to Adobe. Anyone have any ideas on how to overcome the font / layout issue when exporting to PDF?

[patrick_genest · Accepted solution]

Hi Nancy,

When exporting to PDF format, the fonts will shrink to ensure text are not truncated. Since you want the font size to stay the same, you can add a registry key to Crystal Reports XI that will keep the same font size when exporting to PDF format.

Create the following registry key to prevent the crxf_pdf.dll from decreasing the font size:

1. Click Start > Run. Type "regedit".

2. In the Registry Editor window, create the following keys for Crystal Reports XI with the defined values:

HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\Export\PDF\ForceLargerFonts

Type: DWORD

Recognized Values: 0,1

Default Value: 1

Creation Method: manual

3. Set the registry key values to 1

Now, when exporting to PDF format, the font will stay the same size.

For further information on this, consult the SAP Note 1220516.

[kumar80]

I am also facing same issue in crystal report version 2020. pls suggest for some solutions. but i didn`t found any path file as mentioned in earlier solution

[Former Member]

Hi, I have the same issue (except using CR 10), and the above fix solved my problem when running crystal and choosing export - however in the web application when we create and export reports the font size is still smaller..

Any ideas on how to force the dll to re-read the registry values or is there another solution to this problem?