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Lost Administrator password

We have a Crystal Enterprise 10 server, however my predecessor is gone and I cant find the Administrator password anywhere. How do I go about resetting the password? When I try to login with Windows AD crednetials I get "All of your system's 0 Concurrent Access Licenses are in use at this time or your license key has expired." I would blow this server away and start fresh but I cant find the CDs/ installs anywhere either.... Any help resetting the Administrator password or accessing a hidden account somewhere? Guest account is disabled.


Hi Travis,

This forum is dedicated to topics related to the creation and design of Crystal Report documents.

This includes topics such as:

- database connectivity,

- parameters and parameter prompting,

- report formulas,

- record selection formulas,

- charting,

- sorting,

- grouping, totaling,

- exporting

- ...

For questions related to BusinessObjects Enterprise, I will suggest to post your question in the following forum:

[BusinessObjects Enterprise Administration|]

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