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Lost Administrator password

We have a Crystal Enterprise 10 server, however my predecessor is gone and I cant find the Administrator password anywhere. How do I go about resetting the password? When I try to login with Windows AD crednetials I get "All of your system's 0 Concurrent Access Licenses are in use at this time or your license key has expired." I would blow this server away and start fresh but I cant find the CDs/ installs anywhere either.... Any help resetting the Administrator password or accessing a hidden account somewhere? Guest account is disabled.

Former Member

Hi Travis,

This forum is dedicated to topics related to the creation and design of Crystal Report documents.

This includes topics such as:

- database connectivity,

- parameters and parameter prompting,

- report formulas,

- record selection formulas,

- charting,

- sorting,

- grouping, totaling,

- exporting

- ...

For questions related to BusinessObjects Enterprise, I will suggest to post your question in the following forum:

[BusinessObjects Enterprise Administration|]

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