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Crystal Print Control box is blank

Using InfoView in Crystal XI, we have one client that gets a blank screen when pressing the "Print this report" icon on a report. I.e. the "Crystal Report Print Control" and "Cancel" button do not appear and subsequently the print select dialog never pops up.

What can we do to fix??

Former Member
Former Member replied

I have had this issue and corrected by install active X on the client


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