Contact person missing in visit plan

[Former Member]

Hi all,

When creating a new visit plan (tcode CRMM_TOUR), we add a new item by selecting a business partner. However, field "Contact Person" is not automatically populated. This business partner has more than one contact person defined in relationship master data.

Shouldn't the system automatically populate field "Contact Person" with the first contact person?

Thanks,

Joã

[Former Member]

Got the answer via OSS: One of the contact persons has to be marked as "Standard".