on 09-17-2008 9:59 AM
Hi
We are currently on CRM6.0 SP03.
Whenever the User status of the opportunity is changed from current status (say Open) to a new status (say Won), it doesnt reflect in the status and shows the current status. But on saving the opportunity, the new status is displayed.
Can anyone help us with it as we need the status to change to the new status immediately and not on saving.
This issue didnt exist in SP01.
Any help is appreciated.
Thanks and regards
Rekha Dadwal-Shet
Hi,
With the Opportunity status for any user is depand upon the Status Profile customization.I am sure that you know that whenever you open any opportunity,it alwaya open with a status ( eg.open,closed,won etc) by default.If you are trying to change the Opportunity Status instantly,you need to change the ABAP code for the CRM.You can find the code by going to the opportunityclick on SYSTEMSTATUS.Within,SAP data select "Screen Number" and double click on it.
You will see the CRM Code as:-
PROCESS BEFORE OUTPUT.
MODULE initialize.
MODULE set_main_subscreen.
CALL SUBSCREEN subscreen_1o_main INCLUDING gv_1o_submain_program
gv_1o_submain_dynnr.
MODULE set_titlebar.
PROCESS AFTER INPUT.
MODULE dispatch.
module fcode_1o_main_analyze.
CALL SUBSCREEN subscreen_1o_main.
MODULE exit AT EXIT-COMMAND.
MODULE process_function.
Here,mostly the issues come with the Process After Input.You can double click on "module fcode_1o_main_analyze" and it will open the ABAP code and make appropiate changes to it.I am sure it will work for you.
On the Contrary, there is no issues with the customization of the Status Profile,It is absolutely perfect.I believe,it will help you.
Regards,
Zen
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Hi,
i have checked this in the default shipment system internally.
these are the steps
1. search for existing opportunity
2. open overview page of the opportunity
3. hit edit button of the header area.
4. app switches header to edit mode
5. choose a differnt status from the droplist of the status field (located in right column)
6. see that the value choosen is displayed as field content of the status field
7. hit save button of the opportunity.
8. see that the changed status is now getting persited and the view changed to view mode.
pls elaborate on with which step it does not work in your system.
regards
martin
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