Portal forums application not started

[Former Member]

Hi Guys

I am getting this error when we access the forums tab in ep.

It was working fine, then we restarted the portal and we got this error.

com.sap.engine.services.deploy.container.ExceptionInfo: Cannot download the information about application [sap.com/com.sap.netweaver.coll.forums] from the database.

Now we are unable to access the forums.

We are running EP 7 with sp 12.

[Former Member]

Hello Ashley,

I think that The SCA Files that u have deployed for th Forum have been Washed out from ur Portal Kindly check that TWO SCA FILES named

FORUMS 7.00 AND

KMC UI LAYER 7.00

are theare in ur portal

for that acess below link form ur browser.

http://<host name.:<port Number>/index.html

then navigate to System information

Give Proper Credentials.

then Click On all Contents and theare search for ur thease Two SCA's of Forum.

Hope this help's If So points are welcome

Regards.

Soni Vinit

[Former Member]

Hi Vinit

I checked your recommendation and both those files exist.

We are just unable to start the forums application.

Do you have any other ideas.

Is it worth re-applying the sca files?

[Former Member]

reapply it again, it may workout

Koti Reddy

[Former Member]

Hi Koti

The problem with that is if we re-apply the SCA files we will blow away all the config we have already done.

So our first option is to fix it rather re-apply.

I just don't know why it stopped working Logs give no answers.

[Former Member]

Usually these types of exceptions will come when they are not deployed correctly.

check the logfiles to make sure deployment done succesfully or not

Koti Reddy

[Former Member]

Hi Koti

All log files look OK.

Deployment logs are fine to

The forums were working fine prior to a un-related restart.

Now it will not start even though the portal is running.

Is there a specific log file we should be looking at?

[Former Member]

Hi

<installation_path>\j2ee\cluster\server0\logdefaultTrace.trc

check dafault.trc file with modified date as the datewhen you get the error.

or check the latest modified date of default.trc file

Koti Reddy