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SMTP_E_TRANSACTION_FAILED(554)

Former Member
0 Kudos

Getting this error when scheduling reports in Crystal Server and sending reports outside of the company.

Failed

Printer: The instance is not printed.

External Destination: Mail the instance to: "[samplemail@yahoo]" and carbon copy the instance to: "[user@company" with a subject of: "Test Report" .

Creation Time: 9/16/2008 10:18 AM

Start Time: 9/16/2008 10:18 AM

End Time: 9/16/2008 10:18 AM

Server Used: rptserver.reportjobserver

Error Message: address error. CrystalEnterprise.Smtp: SMTP_E_TRANSACTION_FAILED(554)

Had to remove the e-mail address to post

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Solved problem by installing SMTP on the local Crystal server.

former_member230846
Contributor
0 Kudos

Hi Wes,

The email address you're mailing to, does it contain special characters, or is it a distribution list? Are you scheduling the report with an attachment?

Are you able to use mailman from the jobserver machine to send smtp to the specified address?

http://www.yuki-onna.co.uk/email/smtp.html

Regards,

Wallie