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Crystal Report XI crashes on Vista

We recently installed Crystal Report XI on a Vista (32 bit).

The app opens fine and can view/run reports.

But, when we attempt to modify crystal report(s) the app will grey out and an OS message will appear: "Crystal Reports has stopped working".

This does not happen on our CRXI & XP installations, so I was wondering if CRXI is Vista compatible?

If so, was there any extra installations needed?



Former Member

Hi Tony,

R1 was not supported on Vista until Service Pack 4.

If you have not applied service pack 4 then download from here:


Select Product,Version, Software Type (optional) *

Hope that helps!!



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