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Unable to create users in identity management of XI system

Hi

I am trying to create an user using j2ee_admin user in XI system. But I am getting the following error

Current user has user creation permissions in the UME, but cannot create users in the back-end system (data source). The original and possibly untranslated message was: "The unique ID is null and principal cannot be bound!".

Please help me why I am getting this problem and how to resolve it

Regards

Sowmya

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