material number usage instead of equipment...

[Former Member]

hi all,

cs will be implemented in a company. serial number is not being used in the company. and they don' t want to create equipment master data for the materials returned by customers. there can be a problem if we just use the material number(for notification and for service order)?

[Former Member]

HI,

you have a only one optio is..........You should track PO date/SO date/Invoice date as a warraty start date.....

if you do simple customisation..you can do it this.

first........you decide which document you want to count warranty period...

in that make a manditory field "Warranty".

Later if product comes for service....you can make logice(ABAPer) ..this field should appear in service notification...and counts the days.

hope you helpful for you..

With regards

Luckky

[Former Member]

Hello,

You may only use material master for the same, non-serialised. The disadvantage will be tracking. If you have Serial Number / Equipment Number, the retrun tracking will be easier.

Prase