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How to handle errors and missing approvers in SC approval workflow?

Hi all!

I'm having some problems with my implementation of the item level SC approval workflow, in particular regarding the error handling;

  • In cases where no approver has been found, am I to use the table approval_administrators in exactly the same way as the ordinary approval table?

  • If the approval table is empty, my shopping cart is automatically approved, which is not desireable.

  • If the approval table is empty, and I add an existing user in my SRM system to the approval_administrators table, the cart is still automatically approved, and no workitem (or notification in any other way) is sent to this user.

How do I correctly handle errors and missing approvers for the SC approval workflow?

Thanks!

Christian

Former Member

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