on 09-16-2008 7:43 AM
Hi
Experts
Greetings
Can you please suggest me for the following on CRM 4.0, E-Commerce ICSS B2B scenario:
1. How to display Complaints and General Activities on the Web for Status change
2. Prerequisites for the B2B webshop configuration for the same scenario
3. Can we do without TREX, IPC
4. How the Authorization can be controlled for B2B contact person to view the Complaints and General Activities eventhough he has not created neither of them
your reply would be highly appreciated
regards
Venugopalrao
Hi
Shweta
thanks for your reply
i was expecting the solution in little detail from u experts eventhough the Config Guide is available with me.
regards
venugopalrao
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Hi Venugopalrao,
Before moving to further details, i would like to suggest you, please go through the following link and find for configuration guide for E-Service(C74).
http://help.sap.com/bp_crmv340/crm_de/BBLibrary/Documentation/C74_BB_ConfigGuide_EN_US.doc
This will clear many of your doubts.
Regards,
Shweta
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