Can someone please advise on best method to solve the following scenario.
After we raised an invoice to a customer (say for 1,000 pcs at $2 each), and the customer made a payment for this invoice, we realized that we overpriced, and instead of $2 each price should have only been $1.95 (customer payment matched $1.95 per pcs.).
These units are stock items. If we do a A/R Credit then the goods go back to stock.
Many thanks in advance.
Unfortunately NO. You could make a manual reference in the Remarks.