Solution Manager and Change Request Management not consistent

[Former Member]

When we activate the Change Request Management in a Maintainance Project and try to create Task List. Getting an error: 'Solution Manager and Change Request Management are not consistent'

Thanks

[former_member137336 · Accepted solution]

Hello,

Make sure all the three RFCs to all the systems involved are working fine... Also see to it that the back RFCs are working fine.

Regards

Farzan

[Former Member · Accepted solution]

Thanks Farzan for your response.

I checked the RFC's already and they are all OK and green.

The performance asistance says 'Go to the central configuration tool of Change Request Management and synchronize the configuration'

Can anyone provide some insight to this.

Thanks

Tathagata

[former_member137336 · Accepted solution]

Hello Tathagata,

Please do the following checks.

1) Check if the satellite system TMS is configured with three system landscape.

2) Check both to and back RFCs to the systems. Especially check if the users are not locked. Even if the users are locked, the RFC check may give you green.

3) Go to central configuration(/TMWFLOW/cmsconf) in Solution Manager system and check if the system are shown green.. If not there will be a check list to make the systems green. For example no changes should be permitted in the production system.

Regards

Farzan

[Former Member · Accepted solution]

Farzan,

I was able to resolve this by exactly doing as you said. Thank you for your assistance.

Tathagata Saha