temp folder was not set for RTFStringbuffer Error

[Former Member]

Hi,

We are using CR XI 11.0.0.895 and CR XI JRC is been used to generate the reports in PDF and RTF format.

While generating report of more than 1000 pages in RTF format throws the below mentioned exception

temp folder was not set for RTFStringbuffer

However, Generating reports in PDF format generates the report.

Find below the environment details which would helpful for the analysis.

CR XI 11.0.0.895

IE 6.0

MS-office 2003

Windows XP SP2

Reports JRC application deployed on Weblogic 8.1.4

Please suggest us a solution for this problem.

Thanks in advance.

[Former Member]

HI

this problem is not consistently simulating for us...

when it got simulated, we tried the solutions given by you, but the problem still persists

let me know when we can expect positive feedback from you

[matt]

You'll probably get positive feedback when you adhere to the rules of engagement of these forums. Perhaps you're not aware, but the feedback you get from these forums is entirely voluntary, and the use of phrases like "ASAP" is considered by many to be a grave breach of the rules of courtesy and etiquette.

[Former Member]

We are often getting the same problem when we generate the report in RTF Format... but this problem is not consistent

we tried Process monitor again, and we could not identify any IO issue for the document access.

We want to know what might be the cause for this issue

Product details

CR XI 11.0.0.895

IE 6.0, 7.0

MS-office 2003

Windows XP SP2

Reports JRC application deployed on Weblogic 8.1.4

this is becoming serious problem for us... Please look into it ASAP

Regards,

Sai

Edited by: Sai Balakrishnan on Dec 15, 2010 6:34 AM

[Former Member]

ASAP?? It's been going on for over two years!

Rob

[ted_ueda]

If you run [Process Monitor|http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx], do you see any file access errors when the JRC tries creating a temp RTF file?

I think I've recommended this before, but have you tried the newest version of the JRC?

[https://boc.sdn.sap.com/node/19020]

The XI Release 1 keycode will work with it.

Sincerely,

Ted Ueda

[Former Member]

Hi ,

Please provide the solution for the same because this solution is not working for us.

[ted_ueda]

Are you saying when you did the following:

> If you run Process Monitor, do you see any file access errors when the JRC tries creating a temp RTF file?

That Process Monitor didn't show you the IO issue?

Or are you looking for some other solution?

Sincerely,

Ted Ueda

[Former Member]

Hi,

Process monitor did not show any IO issue.

Please re-look into the same

[ted_ueda]

For a product version that's out of support?

Sincerely,

Ted Ueda