Print in WebUI

[Former Member]

Hi Gurus,

The Print option in the Service Order of Web UI does not work.

The Smartform attached in the Actions of the Service Order gets printed in GUI. When i select the Print option from the Service Order in Web UI , it gives a message 'Output Triggered Successfully', but the print does not happen. When i select the Print Prieview option from the Service Order of Web UI, a popup opens with the smart form attached in the actions and gets printed if i select the Print option form the popup.

Any config missing??

Thanks,

Sarat.

[Former Member]

Hello Sarat,

Where are you triggering the print preview action on the Web UI ??

Regards,

Nag

[Former Member]

Hi Nag,

There is a button Print Prieview in the toolbar area above the Service Order header details in Web UI Service Order.

Thanks,

Sarat.