on 09-15-2008 10:02 AM
What is oss???
why needed??
also
can i work frm any cyber cafe without having SAP GUI s/w?
Regards
jiten
Hi
singh
Few more Addition to Ashok.
OSS stands for On-line Service System, that helps in users to get fast and effective help from SAP. The user may log-in to OSS system to find a possible solution for a 'bug'. Get the patch ,if any, download and apply to correct the problem.
You have provide the suserid and password to download the file,
which will be in .car format.
Regards
Bhaskar
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Hi jiten,
Not eaxctly service marketplace
After installation your system has to be registered with sap for support.You can create oss message with sap for known issues in your system through service marketplace and sap will connect remotely to your system to analyze thw issue for that you have to open a oss connection for sap through service marketplace.
Regards
Ashok
now no confusion..........
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actually we create oss connection so that SAP empl can access our servers.
Thanks,
j
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Hi,
OSS is support system notes to use as per some issue comes then SAP is recomend to apply this oss notes.
Regards,
Anil
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Hi jiten,
In my view marketplace is the portal for sap oss but not complete oss.In some oranization the end user will be creating tickets in a portal and it will be assigned to the support team.like that when you will be creating a message with sap how and where you can do it ,the answer is sap service market place but it will be creating a ticket to sap global support.When sap wants to connect to check the issue in your system then you have to open connection in the portal sap service marketplace.
when you are creating a oss message with sap then sap online support system will provide you the resolution.
Regards
Ashok
Hi jiten,
SAP OSS is Online Support System from sap.You need this to get support from sap.
You can work from a cyber cafe without having SAP GUI but it depend what kind of system and what kind of work you want to do.As of Netweaver it is possible.
Regards
Ashok
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