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ChaRM: automatic import of all corrections

Hi!

We are implementing ChaRM and have the following questions:

1) Are there any possibilities to set up an automatic import of all the corrections or urgent corrections into QAS and/or PRD system via background job or from task plan?

2) When we create a change request it is very borring to set up each time the appropriate Requester, IBase, Change Manager...

What is the approach to set this values only one time and reuse it again?

(which action profile, actions are responsible for this issue?)

Thank you very much!

H. Thomasson

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