Alets to external mail

[Former Member]

Hi,

Alerts are coming to alert inbox and how can i send those alerts to external mail ( Lotus Notes)

[Former Member · Accepted solution]

To send an EMAIL, assign an EMAIL ID to the corresponding user in the transaction SU01 and then set up SCOT and you can send emails when the ALERT is triggered.

Once you have configure Alerts, you will get the Alerts into ALERT INBOX in RWB of the user. To also get the email, the following needs to be done,

1. In SU01 -- Assign the Email ID for the Recipient of the ALERT.

2. In , RWB>ALERT INBOX> PERSONALIZATION--> Time Independent Delivery and Email are selected.

3. Finally, SCOT needs to be set up to send Emails. Check this for the same. You can ask your BASIS team to do this step.

http://help.sap.com/saphelp_nw04/helpdata/en/23/1edf098ea211d2b47300609419ed29/frameset.htm

Also, In ALRTCATDEF, go to SETTINGS--> CONFIGURATION. By default, the option selected is INTERNAL PROCESSING. Select the option SMTP FORWARDING AS XML and give the email id. This will enable you to send an email alert whenever an error occurs in XI.

Also, to test your Alerts, execute the report RSALERTTEST in SE38.

Also go throuh the following links...

http://help.sap.com/saphelp_nw04/helpdata/en/3f/81023cfa699508e10000000a11402f/content.htm

http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm

http://help.sap.com/saphelp_nw04/helpdata/en/2b/d925bf4b8a11d1894c0000e8323c4f/frameset.htm

Configuring scenario specific E-mail alerts in XI-CCMS: Part 3

Configuring scenario specific E-mail alerts in XI-CCMS: Part-2

Configuring scenario specific E-mail alerts in XI-CCMS: Part u2013 1

[former_member183906]

Hii Shaik..

I have also faced this scenario and gone through these links. Now, its successful.. U also try these :

Gud Luck

[Former Member]

hi,

[]

tha above thread wll help to solve ur issue.

Regards.

Siddhesh Naik

[Former Member]

Hi

You need to configure the SMTP node in SCOT with your mail server details...maintain a default domain name(for ex: company.com) in SCOT and also maintain the supported address type(you can put *)....

Then in the configured alert receiver's user id their email id needs to be maintained...with this the alerts will come to the inbox...

Regard'd

Chetan Ahuja