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Migrating from CR9 to CR11 Release 2 and Printronix Printer problem

Former Member
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Hello,

Currently we are in the midst of migrating all of our report for one of our main application from CR 9 to CR11 R2. The entire migrating, importing, as well as publishing for tall the report runs smoothly. We even can view the report once we called up the report from the repository to be displayed in its infoview. But my question is:

1. Is there any way that the report can auto adjust its size once the report been print out? This is because I believe in CR 9, ( we are using RAS9 btw) once printe out; the report will be automatically adjusted, different than the CR 11 which is WYSWYG. This has caused some of the report layout been out-of-margin as well font sizing are not the same anymore (sometimes big and sometimes too small) and not the same as per old (CR 9 version) report.

With this explanation, it is hope you guys or any of your team can give me some solution or advice on how for me to cater this problem.

2. Another thing that I need to clarify with you guys is does CR 11 being supported by Printronix 5000 series of printer? This is because when the same title report when being generated from CR 9 and CR 11 both will come out in a different output/ result.

CR 9 is a readable but yet in CR 11 which I believe is a WYSWYG Windows Generic Text driver report application wonu2019t be able to print out nicely as some of the font is smudge and not readable. If this is the case, I need a clarification from you guys as whether the printer is being supported or not?

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Answers (1)

Answers (1)

former_member230846
Contributor
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Hi Daniel,

Where are you seeing the differences, in Crystal Reports or through BusinessObjects Enterprise? If it's from BOE, make sure you have the Printronix printer driver installed on the Page Server machine, and that the Page Server service is running under a domain account that has local admin rights.

Regards,

Wallie