Profiles for ERP Sales Order

[Former Member]

Dear experts,

I'm trying to configure our CRM 2007 system (upgraded from CRM 4.0) in order to call ERP Sales Order functions from the the new CRM WebClient UI. The ERP background system is ECC 5.0.

Issue Description:

In standard, we should have 2 default profiles for ERP Sales Orders: DEFAULT and SALESPRO but I can't see them. I think those entries will allow us to call some ERP Sales Order functions from CRM. When I try to recreate them manually, a short dump occurs.

Steps for reconstruction:

1. CRM > Interaction Center WebClient > Business Transaction > ERP Sales Order > Define Profiles for ERP Sales Order

2. Select SALESPRO and double-click on Assign Document Types to ERP profiles in the left menu

3. Select New Entries and select SALESPRO for the ERP Sales Order Profile

4. Select a Document Type using the F4 search. Short dump occurs and can be analysed in the ECC system (SLS_LORD_GET_VALUES_AUART)

Do you have any idea why this short dump occurs?

Thanks in advance

Stephanie

[Former Member · Accepted solution]

Hi,

see for details.

They say that you can connect only a ECC6.0 to CRM, not any older versions.

Unfortunately I cannot check this statement.

Regards,

Claudia

[Former Member]

Thanks Claudia. I've created an OSS message and they said the same thing.