Service Product/material

[Former Member]

Dear all.

What is thr Diff between Service product and Service material..in Which scenario we can use it ...these..(I mean in Customer Service Point of view)

Plzz give some information with general Example

Thanks in Advance

Regards

LUckky

Edited by: lucky on Sep 15, 2008 9:17 AM

Edited by: lucky on Sep 15, 2008 9:17 AM

[Former Member · Accepted solution]

Hello,

The Service product and the material is same. The material is of material type DIEN / LEIS (Service). This is used to capture the service costs.

It can be explained like When you do a standard repair with a repair item the costs should be XX. When do some other kind of repair with Premium repair, item the costs should be YY.

Prase