issue

[Former Member]

hi gurus i am facing one issue

According to user, the problem is:

Trying to ship RMA 15000010 - 15000014. (Technically, 15000014 is not ready to ship, but will encounter the same problem.) When I try to do the VA02 transaction, the part number is a "-005." This is the desired part number. The problem is that when I try to create a packing slip (VL01N), the part number appears as a "-001." From my experience all part numbers need to match. Please advise. It appears that the serviceable material is set-up with a different material than the sales order line item. Therefore, when maintaining the Repair Request overview it will default the serviceable material not the original line item material on the sales order. It is possible to overwrite the default if necessary

thanks and regards

[Former Member]

Answered

[Lakshmipathi]

If you dont want to update the forum as to how your issue is resolved, then just tick the button "Answered" instead of adding any non valued text which is not necessary

thanks

G. Lakshmipathi

[Former Member]

Hi can you perhaps explain your error a bit better