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How to point CCM Servers back to the main server

Dear BO Engineers,

We had Business Objects Enterprise 11.5 (CRXI) on ServerA (production server) running smoothly for months until today. I think this was caused when last week we added another BO Enterprise server (CRXI) on ServerB (Testing Environment) that is joined to our network.

ServerA was restarted yesterday and CRXI issues started popping up, we noticed from the CCM console that a lot of CCM servers (e.g. jobserver, cacheserver, pageserver, reportserver, etc..) where now pointing to ServerB. After this discovery we shutdown ServerB permanently and restarted ServerA, the servers are still pointed to ServerB.

Using the CCM Manager we have inspected the properties of each server and they are set to ServerA, but using the CCM console the Machine Name column specifies ServerB.

Question,

1. how do we revert the settings back to ServerA?

2. Is there an .ini or .xml file that stores this configuration? or is it in the registry? SQL database?

3. Can you please tell us how we can fix this problem

Thank you

We need your assistance ugently, we've tried calling Business Objects and was able to speak w/ tech support but unfortunately we were directed to this forum.

Hope to hear from you soon.

Best Regards,

Richard Alix

Network and Communications Manager

Megara (Australia) Pty Ltd

http://www.megara.com.au

Tel: +61 3 9720 1522

Former Member
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