Solved: AIX InfoView Preference page for Folder/'InfoViewP...

Former Member · ‎09-13-2008

We are deploying BOE XI 3.0 on AIX 5.3 in Hydro One. Tomcat 5.5 is the WAS. After deploying the war files, setting up InfoView preferences to use u2018Folderu2019 or u2018InfoView Page Layoutu2019 fails fails to load. Category and Dashboard preference selectoin works fine. This only happens on AIX machine. Same war file works on Windows machine.

Tomcat log is below,

Steps: Logon to InfoView -> Preferences -> Browse u201CFolderu201D under u201CInfoView Start Page:u201D in General options,

DEBUG http-8081-Processor24 org.apache.jasper.servlet.JspServlet - JspEngine --> /jsp/common/errorLoading.jsp

DEBUG http-8081-Processor24 org.apache.jasper.servlet.JspServlet - ServletPath: /common/appService.do

DEBUG http-8081-Processor24 org.apache.jasper.servlet.JspServlet - PathInfo: null

DEBUG http-8081-Processor24 org.apache.jasper.servlet.JspServlet - RealPath: /oracle/BOD/sapdata1/H1BOEPILOT/bobje/tomcat/webapps/InfoViewApp/jsp/common/errorLoading.jsp

DEBUG http-8081-Processor24 org.apache.jasper.servlet.JspServlet - RequestURI: /InfoViewApp/common/appService.do

DEBUG http-8081-Processor24 org.apache.jasper.servlet.JspServlet - QueryString: null

DEBUG http-8081-Processor24 org.apache.jasper.servlet.JspServlet - Request Params:

DEBUG http-8081-Processor24 org.apache.jasper.servlet.JspServlet - errMsg = Exception in JSP: /jsp/InfoView_Preference/folder.jsp:1

1: <!DOCTYPE HTML PUBLIC

2:

3: "-//W3C//DTD HTML 4.01//EN"

4:

Stacktrace:

DEBUG http-8081-Processor24 org.apache.jasper.servlet.JspServlet - service = error

DEBUG http-8081-Processor24 org.apache.jasper.servlet.JspServlet - appKind = InfoView

DEBUG http-8081-Processor24 org.apache.jasper.servlet.JspServlet - errStack = org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:506)

org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:395)

org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)

org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)

javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)

org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)

org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398)

org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)

com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:346)

com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:152)

com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:107)

com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:245)

com.sun.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:137)

javax.faces.webapp.FacesServlet.service(FacesServlet.java:214)

org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

com.businessobjects.webutil.websessiontimeout.WebSessionTimeoutFilter.doFilter(WebSessionTimeoutFilter.java:161)

org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

com.businessobjects.webutil.encoding.EncodingFilter.doFilter(EncodingFilter.java:24)

org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)

org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

java.lang.Thread.run(Thread.java:797)

Step: Logon to InfoView -> Preferences -> Browse u201CInfoView Page Layout:u201D under u201CInfoView Start Page:u201D in General options,

DEBUG http-8081-Processor22 org.apache.jasper.servlet.JspServlet - JspEngine --> /jsp/common/errorLoading.jsp

DEBUG http-8081-Processor22 org.apache.jasper.servlet.JspServlet - ServletPath: /common/appService.do

DEBUG http-8081-Processor22 org.apache.jasper.servlet.JspServlet - PathInfo: null

DEBUG http-8081-Processor22 org.apache.jasper.servlet.JspServlet - RealPath: /oracle/BOD/sapdata1/H1BOEPILOT/bobje/tomcat/webapps/InfoViewApp/jsp/common/errorLoading.jsp

DEBUG http-8081-Processor22 org.apache.jasper.servlet.JspServlet - RequestURI: /InfoViewApp/common/appService.do

DEBUG http-8081-Processor22 org.apache.jasper.servlet.JspServlet - QueryString: null

DEBUG http-8081-Processor22 org.apache.jasper.servlet.JspServlet - Request Params:

DEBUG http-8081-Processor22 org.apache.jasper.servlet.JspServlet - errMsg = Exception in JSP: /jsp/InfoView_Preference/myinfoview.jsp:1

1: <!DOCTYPE HTML PUBLIC

2:

3: "-//W3C//DTD HTML 4.01//EN"

4:

Stacktrace:

DEBUG http-8081-Processor22 org.apache.jasper.servlet.JspServlet - appKind = InfoView

DEBUG http-8081-Processor22 org.apache.jasper.servlet.JspServlet - service = error

DEBUG http-8081-Processor22 org.apache.jasper.servlet.JspServlet - errStack = org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:506)